Pelco
Pelco is a global leader in video security solutions, providing innovative products like surveillance cameras, video management systems, and security software. With over 63 years of experience, Pelco focuses on building strong relationships with customers and partners across diverse industries. Committed to making the world safer, Pelco offers end-to-end video technology solutions that enhance system resilience and reduce costs. Their comprehensive support includes technical assistance, training, and customizable solutions, ensuring customer satisfaction and trusted service in the security industry.
Free Quote
Get a free system design. We show you how to do it.
30-Day Returns
Hassle-free 30-day money back guarantee.
Lifetime Support
Free lifetime tech support and Warranty Assist℠.
Price Match
Price Match Guarantee – It's a promise, not a promo!
Returns & Warranty
- 30-day returns
- Warranty: 1-5 year
- Return policy
Shipping & Taxes
- Free 2-day ship in the contiguous U.S.A.
- Tax-free shopping*
- Shipping policy
SUPPORT
Real People, Real Advice
We hire and extensively train our product advisors so that each one can speak from a place of confidence and expertise... which means when you need answers, we're ready with solutions tailored to you.
FAQs
Please read our FAQs page to find out more.
Do you charge sales tax/VAT?
Customers who are tax exempt may be eligible to use their tax exempt status for purchases from Canal Alarm Devices, Inc. Your tax exempt certificate must be on file at Canal Alarm Devices, Inc. at the time of purchase or sales tax will be charged as required by applicable tax laws.
- Attach a copy of your state’s tax exemption certificate
The tax exemption certificate must be valid and complete. The organization or individual name and the billing or shipping address on the order must exactly match the name and address on the certificate. Only a blanket PO certificate will be accepted for the business or individual doing business with Canal Alarm Devices, Inc. No third party exemption or partial exemption certificates will be accepted. - Terms for billing (optional)
If you are a U.S. governmental agency (city, county, state or federal), publicly funded school or school district and also require terms for billing, please attach a completed copy of Canal Alarm Devices, Inc.’s Credit Application. A signed credit application is required for consideration of credit line and terms.
Please allow 5-7 business days for processing given that all required information and documentation is submitted completely and accurately. If we have any questions regarding your tax exemption request, one of our Customer Service Coordinators will contact you.
Once all required information has been received and verified, a tax exempt account will be created. One of our Customer Service Coordinators will contact you via email with your new account details and instructions on how to place an order with Canal Alarm Devices, Inc.
Orders placed prior to creation of a tax exempt account will not be subject to refund of sales tax by Canal Alarm Devices, Inc.
Does Canal Alarm price match?
Find a lower total price within 7 days of your order, and we'll refund you the difference. If an item you purchased from Canal Alarm is marked down within seven (7) days of the original order date, Canal Alarm will adjust the price of an item once.
Are you an authorized dealer?
Yes! Products purchased from Canal Alarm include the manufacturer's full warranty and support.
Is the product new condition?
Products are of first quality and made for the U.S. market unless otherwise noted.
What is your warranty policy?
Products purchased from Canal Alarm include the manufacturer's full warranty and support.