Lifetime Support

Technical assistance for your Canal Alarm product is available anywhere in the continental United States of America for the lifetime of your product. Technical assistance is available 24 hours a day, 365 days a year.

Technical Assistance Program (TAP)
Call: 212-431-5066
Email: Contact us

When you call for technical assistance, please have the following information readily available: Canal Alarm sales order number found on the Canal Alarm order confirmation, serial number (S/N), description and images of the product's condition or problem, and a telephone number where you can be reached.

Circumventing Systems: Please be aware that we track and record the serial numbers (S/N) of all products. This measure is in place to prevent fraud and ensure the integrity of our returns process. By purchasing from us, you acknowledge and consent to this practice. Thank you for your understanding and cooperation.