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Price Match

Price Match Guarantee – It's a promise, not a promo!

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Authorized Dealer

Factory Authorized Dealer for every brand we sell.

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Lifetime Support

Free lifetime technical support with Warranty Assist℠.

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Real People, Real Advice

We hire and extensively train our product advisors so that each one can speak from a place of confidence and expertise... which means when you need answers, we're ready with solutions tailored to you.

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Please read our FAQs page to find out more.

Do you charge sales tax/VAT?

Purchases in our store are subject to local sales tax unless the account is registered as tax-exempt. Once approved, customers may make tax-exempt purchases on behalf of their organizations.

Does Canal Alarm price match?

Find a lower total price within 7 days of your order, and we'll refund you the difference. If an item you purchased from Canal Alarm is marked down within seven (7) days of the original order date, Canal Alarm will adjust the price of an item once. Learn more.

Are you an authorized dealer?

Yes! Products purchased from Canal Alarm include the manufacturer's full warranty and support. Learn more.

Is the product new condition?

Canal Alarm only sells new products made for the U.S. market. Canal Alarm does not sell “used,” “refurbished,” or “reconditioned” products.

What is your warranty policy?

Products purchased from Canal Alarm include the manufacturer's full warranty and support.

Why are your prices so good?

We may have too many of this item and/or it does not have a Minimum Advertised Price (MAP) restriction set by the manufacturer that limits how we can display our selling price.

Didn’t find your answer?

Don't hesitate to contact us